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FAQs

Can I cancel or modify my order after I place it?
No, because many of our items are limited-run and stock is reserved immediately, all sales are final once the order is confirmed.
Please contact our support team within [10/14] business days of delivery with photos and your order number. We will guide you through the return or exchange process and where applicable offer a refund or replacement.
No, unless the item is marked “final sale,” returns for change-of-mind are not accepted. We recommend reviewing the product description and sizing carefully before purchase.

Domestic orders are typically delivered within [7-10] business days after dispatch. However, it is more than likely that one would receive their order earlier. International shipping times vary depending on destination and local customs.

If the return is due to a damaged or incorrect item, we will cover return shipping (or offer a prepaid return label where possible).
Refunds will be processed to your original payment method within 5–7 business days after we receive and inspect the returned item.
First contact the courier to lodge a claim. If the package is confirmed lost, notify us within 10 business days and we’ll help with next steps. Once the courier completes their investigation (which can take up to 30 business days), we will determine eligibility for refund or replacement.
Yes, we follow standard data security practices. We collect only necessary information, do not sell or rent your data, and share your details only with third parties who assist in fulfilling orders (payment processors, couriers, analytics, etc.).

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