Privacy Policy

Who we are

Society (“we”, “us”, “our”) operates the website and any associated services (the “Services”). This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit or use our Services. By using the Services you accept the terms of this Privacy Policy.

Information we collect

• Information you provide directly: when you place an order, subscribe to a newsletter, contact support e.g. name, email address, shipping / billing address, phone number, payment information (as needed), transaction data.
• Automatically collected information: data about your device and browsing  such as IP address, browser type, timezone, cookies, pages or products viewed, referring site or search terms, time and date of access, how you interact with the site (clicks, scrolls, etc.). This helps us with analytics, site performance, personalisation, fraud prevention. 

How & why we use your data

We use personal information to:

• Process your orders, payments, shipping and delivery.
• Communicate with you (order confirmations, shipping updates, support, promotional emails if you opted in).
• Improve and personalise your experience on our site (product recommendations, tailored content).
• Analyze usage trends to improve the Services, troubleshoot issues, prevent fraud, and ensure security.
• Comply with legal obligations and protect our rights when necessary.

Sharing & Disclosure

We will not sell or rent your personal information to third parties for their own marketing purposes. We may share data with third-party service providers strictly in order to fulfil Services (e.g. payment processors, delivery/courier partners, analytics tools), under confidentiality terms. Similar to established e-commerce practices. 

Cookies & Tracking

We use cookies and similar technologies to collect data about your interaction with our site, to store your preferences, and to provide features like login sessions, cart retention, analytics, and personalised experience.

Data Retention & Security

We retain personal data as long as necessary to fulfil the purposes described (order fulfilment, customer support, legal compliance, fraud prevention, etc.). We employ appropriate technical and organisational measures to protect your data including secure servers, encryption where applicable, restricted access, etc.

Your Rights & Choices

Depending on your location and applicable data protection laws, you may have rights such as: access to your data, correction of inaccurate data, deletion of data, or withdrawing marketing consent. If you wish to exercise any such rights or have any questions about how we use your data, please contact us at info@societymag.co.za.

Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, communicated to you (e.g. via email). Your continued use of the Services after changes constitute your acceptance of the updated policy.